E FIRE USA® Home Kit (Brackets Included)

We accept returns within the first 30 days of your purchase. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

*Orders that exceed 5 units will be required to pay for shipping (Standard Ground Shipping)

International shipping (Canada & Mexico)

Shipping and Customs fees NOT INCLUDED. Shipping and Customs fees are not included with orders being shipped to Canada or Mexico. Elide Fire USA can arrange door to door service with our shipping carrier if requested by purchaser. If door to door service not requested, purchaser will be responsible for the shipping and release of product from Customs at associated boarder.